- Network path not found
- The system cannot find the file specified
1. Network path not found
Cause:
This error occurs when ADAudit Plus is unable to contact the NetApp server.
Solution:
Ensure that there are no connectivity issues between the ADAudit Plus server and the target NetApp server.
Troubleshooting:
- Try to connect to the audit files (evt file shares) on the NetApp server:
- Open File Explorer in the ADAudit Plus server and select Network from the left tree.
- In the Network window, double click on the target NetApp server which contains the shared folder.
- Navigate to the NetApp audit location and try to access the audit files (evt file shares). Alternatively, you can run the UNC path to the NetApp audit location and try to access the shares.
- If you are able to access the shares, check if you can ping the NetApp server.
- Ping the NetApp server by name from the ADAudit Plus server.
- Login to your ADAudit Plus web console.
- Navigate to File Audit > Configured Servers > NetApp Server and select your domain.
- Identify and note the name of the NetApp server showing the error.
- Open Command Prompt in the ADAudit Plus server and ping the NetApp server by its name as notedfrom ADAudit Plus console to verify that the name resolves to the correct IP address.
- If the ping to the NetApp server is successful, name resolution is not likely to be the cause of the issue.
- If the ping to the NetApp server fails, append the DNS suffix in the Advanced TCP/IP settings or add a host record in the DNS server, mapping this name to the NetApp server's IP address.
2. The system cannot find the file specified
Cause:
This error occurs when ADAudit Plus is unable to locate the audit files on the NetApp server.
Troubleshooting:
- Check if the audit files (evt files) exist in the NetApp audit location.
- Open File Explorer in the ADAudit Plus server and select Network from the left tree.
- In the Network window, double click on the target NetApp server.
- Navigate to the NetApp audit location and check if the audit files exist. Alternatively, you can run the UNC path to the NetApp audit location and check if the audit files exist.
- Verify if the audit policies are configured on the NetApp server to ensure that events are logged whenever any activity occurs.
