Troubleshooting QNAP NAS auditing

Understand and resolve some common issues you might face while auditing your QNAP network attached storage (NAS) servers using ADAudit Plus.

  • "Yet to fetch event data" / "The timestamp is not updated" / "No data is received"

    Ensure that the IP address of the ADAudit Plus server is configured in the QuLog Center in order to receive forwarded logs.

  • "Error in getting shares" / "Access is denied"

    Ensure that the user configured under Domain Settings has permission to read the target shares from the MMC snap-in.

  • "Error - Syslog Listening stopped"

    On the ADAudit Plus web console, navigate to Admin > General Settings > Connection > General. Set Current Syslog Status to On.

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