随着IT系统越来越复杂，企业使用问题和事件管理流程来保证其业务服务不间断运行。意外的间断必然降低业务服务的质量。
ManageEngine ServiceDesk Plus是一个基于web的帮助他和资产管理软件，提供了强大的问题和事件管理。ServiceDesk Plus减少诸如应用故障等不利影响。可以给你有效的问题检测、日志和诊断机制。可以方便自动管理大量事件和工作流。
Applications Manager可以为制定的告警创建工单，这样除了电子邮件、短信之外，你还可以在ServiceDesk Plus进行管理。
ServiceDesk Plus可以把应用问题指派给相关的技术员。现在解决问题就会更加高效非常。
ManageEngine Applications Manager: Helps you get a holistic view to your IT resources. It helps monitor the performance of various components of an application and helps troubleshooting production issues quickly, hence improving the quality of service to end users. More...
ManageEngine ServiceDesk Plus: Is a highly customizable, easy-to-implement help desk software. It integrates your help desk requests and assets to help you manage your IT effectively. ServiceDesk Plus helps you implement ITIL best practices and troubleshoot IT service requests faster. More...
提示： You can evaluate the Network Monitoring Connector with our Professional Edition or Enterprise Edition (30-day trial). You can place a request for an evaluation license here.
