This page will help you understand how to add a domain / workgroup under Remote Access's management. With Remote Access, you can manage computers belonging to multiple domains, workgroups and Novell e-Directories.
The first step while adding a domain / workgroup under Remote Access is to create a remote office with a Distribution Server and configure a AD connector. This will help in fetching the details of the domain and computers associated.
While adding a domain / workgroup, ensure you provide credentials with Administrative Privileges as this account will be used to deploy agents to the network computers.
Parameter |
Description |
Domain Name |
Provide the name of the domain. Usually a Net bios or pre-2000 name of domain |
Network Type |
While adding a domain choose Active Directory option |
Domain User Name |
Provide the name of a user with Domain Admin Privilege. It is recommended to have a dedicated domain admin user account for Remote Access Plus whose password policy is set to "Never Expire" |
Password |
Provide the password of the domain admin user |
AD Domain Name |
The FQDN of the Active Directory Domain |
Domain Controller Name |
If you have multiple domain controllers, provide the name of the domain controller that is nearest to the computer where Desktop Central Server is installed |
Parameter |
Description |
Domain Name |
Provide the name of the workgroup |
Network Type |
Choose workgroup option |
Admin User Name |
A common user name which has administrative privileges in all the computers within that workgroup. It is recommended to have a dedicated user account for Remote Access Plus whose password policy is set to "Never Expire" |
Password |
The password of the admin user |
DNS Suffix |
This is required to uniquely identify a computer within a workgroup. For example, if you have a computer with the same name in two different workgroups, the DNS suffix is used to identify it uniquely |