Canned Responses Features
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Help Desk Software - Multi-site support

Features

  • Create Predefined Responses for support queries.
  • Manage Canned Responses and share it with other Support Staff.
  • Different Variables and fields can be added in order to personalize the responses.
  • It can be made public or private according to your convenience.
 

Benefits

  • Reduces the response times on frequently asked questions.
  • Reduces the support costs considerably due to the reduction in response and resolution times.
  • It also can give a personal touch to your Support Responses with the available customizations.
Help Desk Software - Multi-site support
Customer Service Reports
Multi Channel Communication
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